Category: E-commerce


Customer Complaints and How To Handle Them

Customer Complaints and How To Handle Them Every online sellers must have faced this once in a while: Your customer coming back to you, unhappy and complaining about the purchase. How should you handle customer complaints? What action do you need to take? Ecommerce is a great business model that allow buyers to shop anytime, anywhere.

A Guide To Selling Products Online

Ecommerce in Malaysia is constantly growing and will soon account for more percentage of all retail sales (in China, ecommerce is 23% of all retail). How we interact, discover and purchase goods (as well as return them) is now a 24/7 cycle. While you might find yourself mostly reading about success stories, there are still