E-commerce full outsourcing
Marketplace Retainer
There are billions of sellers on e-commerce platforms, what can you do to stand out from the crowd?
Outsourced Services
Leave the heavy-duty tasks to us
Store Design
Build an user-friendly e-store that instantly grabs attention.
Creative Banners
Craft a compelling banner that showcases your business’ USP with a CTA for increased interaction.
Product Management
Keep product listings up-to-date while producing eye-catchy product descriptions.
Feed Management
Consistently post feeds to enhance store/brand awareness and engage with potential customers.
Pricing, Campaign & Promotions Management
Strategise cost-neutral promotions to enhance traffic, brand engagement, and impressions for your business.
Customer Engagement
Analyse store data and demographics, strategise, and craft messages to prompt prospects to purchase or repurchase.
Live Chat Service
Address prospects’ or customers’ inquiries promptly to foster positive customer relationships.
Reviews Management
Respond promptly to store reviews, addressing product and delivery issues to enhance your store reputation or expressing gratitude to satisfied customers for their support.
Livestream Management
Offer a real-time platform for instant resolution of prospects’ feedback and inquiries, while creating a sense of urgency through limited-time offers.
Marketplace Tools
Enhances message reply speed, voucher curations and comprehensive ads management to boost store competitiveness and conversion rates.
Order Fulfilment
Optimise information dissemination to enhance control over timing and procedures, ensuring orders are delivered securely.
Competitor Monitoring
Monitor your competitors’ strategies closely to respond promptly and retain potential customers.
Sales & Business Analysis Reports
Generate monthly sales reports to analyse your store’s performance and enhance future tactics.
Backend Support
Guidance or hands-on support to help resolve any technical issues.
Covered Platforms
Red Dino’s Specialities
Why Choose Us
Multi-Region Management
Expanding into or within Southeast Asian markets? Easily manage platforms across different regions with Red Dino’s e-commerce expertise.
Authorised Partners
We’re authorised partners of Shopee & Lazada.
These partnerships and authorisations validate our proficiency in streamlining your business’s move to tech platforms, maximising potential through strategic marketing tactics, including the creation of attractive voucher discounts.
Big Names Guarantee
We’ve helped over 100 brands elevate their e-commerce platforms, strengthening their brand presence in their target region.
Protection From Unauthorised Sellers
Daily checking on e-commerce platforms to safeguard your business from counterfeit sellers that distribute your sales and brand reputation.
End-To-End Services
We cover every facet of your e-commerce journey, from store setup and design to product management, promotional budget strategies, monthly business and sales reports, and even order delivery.
Streamlining online sales in the highly competitive e-commerce landscape.
Our team has a successful track record of helping brands scale profitably based on high-performing strategies.
World’s leading cosmetics brand, making the best of luxury beauty available and accessible to everyone.
The company faces coordination challenges between the brand and market teams, design variations across different stores, and a shortage of campaign materials for the SEA market.
Red Dino dedicates resources to deliver creative assets tailored to each brand’s needs. We innovate and adapt brand assets to suit local markets. Additionally, we offer competitor monitoring services to ensure the brand remains competitive.
Our focused approach produced notable results. By improving coordination, we enhanced synergy between brand and market teams, leading to more cohesive campaigns. Standardizing design elements across stores improved brand consistency. Additionally, providing tailored campaign materials and monitoring competitors helped the brand stay competitive, boosting market share and customer engagement.
The largest pump manufacturer in the world, based in Denmark, with more than 19,000 employees globally.
The Danish water technology company faced low brand exposure in Malaysia, resulting in numerous unauthorised sellers and a fragmented brand image, which adversely impacted its reputation.
Red Dino set up Shopee and Lazada pages for Grundfos and its 23 authorised sellers, provided a tailored solution including:
Through Red Dino’s strategic and data-backed initiatives, we successfully reshaped Grundfos’ positive image in the e-commerce landscape, which enhanced their credibility in the region.
A local veteran safety shoes crafter established in 1993
Black Hammer faced challenges despite top-tier product quality as business landscapes expanded into e-commerce.
Red Dino stepped in to provide comprehensive e-commerce management services for Black Hammer. Encompassing aspects such as:
Who Should Engage
We offer comprehensive support to enterprises across industries, aiding in strategic advancements tailored to your unique goals and challenges.
Expansion into SEA
Brands expanding globally or into SEA, seeking localised product imagery
Digital Transformation
Cost-Effective Talent
Businesses aiming to have an experienced team with reduced hiring costs
Dominate E-Commerce with One-Stop Solutions!
Operation Package
from RM2,500
/monthly
- 1,000 SKUs product management
- 50 SKUs new product uploads
-
Customer experience management:
Twice a week - Weekly customer reviews management
- Max 2 campaign and in-store promotion submissions & executions
- One time full storefront revamp ; Free full store design revamp every 12 months
- Monthly Storefront Banner
- Up to 2 banner designs per campaign
- 1 banner design per festive season
- Product Detail Page: 1st image frame design
- Product Detail Page: Brand banner graphic design
- Basic monthly report: Total Sales Revenue; Amount of Cancelled Orders, Returns & Refunds
- 1,000 SKUs product management
- 50 SKUs new product uploads
-
Customer experience management:
Twice a week - Weekly customer reviews management
- Max 2 campaign and in-store promotion submissions & executions
- One time full storefront revamp ; Free full store design revamp every 12 months
- Monthly Storefront Banner
- Up to 2 banner designs per campaign
- 1 banner design per festive season
- Product Detail Page: 1st image frame design
- Product Detail Page: Brand banner graphic design
- Basic monthly report: Total Sales Revenue; Amount of Cancelled Orders, Returns & Refunds
Growth Package
from RM5,000
/monthly
- 1,000 SKUs product management
- 50 SKUs new product uploads
-
Customer experience management:
Twice a week - Weekly customer reviews management
- Unlimited campaign and in-store promotion submission & execution
- One time full storefront revamp ; Free full store design revamp every 12 months
- Monthly Storefront Banner
- Up to 2 banner designs per campaign
- 1 banner design per festive season
- Product Detail Page: 1st image frame design
- Product Detail Page: Brand banner graphic design
- In-Depth monthly report: Promotion and Campaign Consultation, Competitor Analysis, Ads Management, Campaign Performances, Store Diagnoses, etc.
- 1,000 SKUs product management
- 50 SKUs new product uploads
-
Customer experience management:
Twice a week - Weekly customer reviews management
- Unlimited campaign and in-store promotion submission & execution
- One time full storefront revamp ; Free full store design revamp every 12 months
- Monthly Storefront Banner
- Up to 2 banner designs per campaign
- 1 banner design per festive season
- Product Detail Page: 1st image frame design
- Product Detail Page: Brand banner graphic design
- In-Depth monthly report: Promotion and Campaign Consultation, Competitor Analysis, Ads Management, Campaign Performances, Store Diagnoses, etc.
Prefer a more Bespoke Marketing Solution?
We offer tailored strategies and personalized support designed to elevate your brand presence and optimize your business’ performance.
FAQs on Marketplace Retainer
Everything you need to know about our services. Can’t find the answer you’re looking for? Please chat with us!
Red Dino’s Marketplace Retainer oversees your online stores with custom strategies, covering everything from visual and store design to product descriptions, customer engagement, promotional budgeting, and monthly business reports.
Marketplace Setup is a one-time service, while Marketplace Retainer is ongoing.
The latter provides continuous analyses of your e-store’s past performance to develop updated tactics, ensuring your long-term success.
Managing an e-commerce account can be extremely labour-intensive and time-consuming, leading to increased operational costs for your business.
Red Dino offers comprehensive services that effectively reduce both the financial and time investment required for your company’s digital growth.
Definitely not! Red Dino’s Marketplace Retainer is designed to benefit businesses of all sizes and types.
It enables SMEs to seize fleeting opportunities and localises MNCs’ brand images in various regions, creating deeper and more relatable brand impressions, and hence trusts.
Kindly fill out the form to help us better understand your needs and requirements
Address: No.15-2 Jalan Equine 10D, Taman Equine, 43300 Seri Kembangan, Selangor
Email: support@reddinoventures.com
Phone: +603-5879 9269