So you have started selling online. Orders are coming in steadily, but fulfilling those orders seems difficult.
Why?
Well, some customers are just a few minutes away, but other customers are in another state or country. It’s impossible to fulfill all these orders by yourself, and continue selling online. So, why not choose a logistics company to help you out? But how do you know which logistics company is best for you?
Well, we have compiled a list of logistic companies in Malaysia and listed out specific criteria for you to quickly go through to make your decision faster.
In our list of Malaysian logistic companies, we have included services that a logistic company may or may not offer. Here’s how we define them:
- Tracking: Are you able to track where your deliveries are?
- Local/Domestic Deliveries: Do they deliver within the country?
- Business-to-Customer delivery (B2C) Delivery: Do they help businesses deliver products to customers?
- Customer-to-Customer (C2C) Delivery: Do they facilitate the delivery of products from sellers (such as resellers) to buyers?
- Delivery to South East Asian (SEA) Countries: Do they deliver to countries within SEA?
- Delivery Outside of SEA: Do they deliver to countries outside of SEA?
- Freight Services: Do they offer air and/or ship freight services?
- Warehousing: Do they offer storage for your deliveries?
Founded in 2013, Lalamove makes on-demand and same-day delivery possible for everyone at the touch of a button. Lalamove operates in 24 markets across Asia, Latin America and the United States, and it entered the Klang Valley market in 2018.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | Yes |
| Delivery to South East Asian (SEA) Countries | No |
| Delivery Outside of SEA | No |
| Freight Services | No |
| Warehousing | No |
Besides on-demand deliveries in Klang Valley, Lalamove fulfills interstate deliveries (from Klang Valley to anywhere in West Malaysia) with their fleet of vans, 4 x4 trucks, and lorries. Lalamove also offers dedicated corporate accounts for businesses.
Ninjavan is an express delivery courier that was founded in Singapore in 2014, and has since seen large growth and expanded to various countries in SEA including Malaysia and Vietnam.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | No |
| Freight Services | No |
| Warehousing | No |
Ninjavan offers unique options for delivering and dropping off products to customers:
You can request a pickup from a specified location, or you could drop your product off at their designated pickup points (Ninja Points). And for those selling on social media, they offer options for self-pickup for your customers as well.
Do note: If you aren’t opting for Ninjavan’s Pro option (Postpaid, delivery of >250 packages a month), then you are only able to deliver Ninja Packs (Packaging purchasable online or at Ninja Points in which you can put your product) if you opt for their Lite option (Prepaid for each package before delivery, <250 packages a month).
GDEX (GDExpress) is a company that offers express delivery services for a variety of needs. GDEX offers both Next-Day Delivery and Same Day Delivery services, so you can get your urgent deliveries done quickly.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | Yes |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | Yes |
GDEX also offers a variety of prepaid delivery options for ease of mind, which may come in handy for smaller businesses or sellers.
Aside from just deliveries, GDEX also offers additional logistical services such as mailroom handling (on-site), complete project handling (from arrival in the nation till delivery to customers) and security handling (for high-value shipments).
GDEX has a handy guide for international deliveries here.
SkyNet is a Malaysian carrier company that was established in 1992 and has since established over 89 strategic locations across the nation for effective delivery, while also offering international delivery and freight options. SkyNet offers additional security and temperature control measures, as well as handling of reverse logistics for you.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | Yes |
Pos Laju (Pos Malaysia) began as the basic postal service in colonial-era Malaysia, before transitioning into a government agency upon independence. Now, Pos Malaysia is a publicly listed GLC that offers a wide variety of delivery options. Pos Malaysia offers both Same Day and Next Day Delivery services, as well as Time Certain Delivery (delivery by 10am the next working day).
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | Yes |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | Yes |
Pos Laju also offers pick-up services if you want them to pick your parcels up from your location, though this comes with an additional RM5.30 surcharge (regardless of how many items are sent). Do note that they limit such pick-ups to 30kg and below. Pos Malaysia offers Pos Ekspres/Xpress Drop and FlexiPrepaid for easier delivery with minimal hassle. International delivery is only limited to usage of FlexiPacks (up to 2kg).
ABX Express is a Malaysian courier service founded in 1984 that offers a variety of delivery solutions within the nation, as well as internationally. They are the Malaysian branch of Kerry Express and rebranded as such. They offer full cross-border delivery packages that provide origin cargo handling, document prep, air freight, customs clearance, and even last-mile delivery (on the receiving end).
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | Yes |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | No |
LEX (or Lazada eLogistics) is Lazada’s own internal courier service that does B2C last-mile delivery. They handle pick-up, to sorting and delivery of the products.
| Tracking | No |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | No |
| Delivery Outside of SEA | No |
| Freight Services | No |
| Warehousing | No |
TheLorry is actually a moving service provider, but recently are offering a delivery service that allows businesses to outsource supply chain activities that normally have to be completed internally.
They also offer a comprehensive digital management system for such activities. TheLorry now also offers Same Day Delivery, as well as CoD (Cash on Delivery) options for customers.
| Tracking | No |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | No |
| Delivery Outside of SEA | No |
| Freight Services | No |
| Warehousing | No |
CJ Century was a forwarding company that has since diversified into various fields in logistics. They aim to provide customers with value-added services that range from warehousing to distribution.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | Yes |
CJ Century has an online module for tracking your entire supply chain. They pre-call customers before delivery for increased success rates and offers to attempt delivery up to 3 times, and offers CoD (Cash on Delivery) options.
As an added bonus: CJ Century also offers digital data management services if you so desire. This goes from digitization of physical documents to management and storage.
J&T Express is a courier company that seeks to provide high-quality services to those in e-commerce using their e-technology infrastructure. They offer quick deliveries with solid customer service as well. J&T has Courier Points which act as pick-up/drop off locations for customer
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | No |
| Freight Services | No |
| Warehousing | No |
DHL is a worldwide logistics company founded in 169 that serves over 220 countries and territories in the world, offering a variety of services from express delivery to supply chain solutions. DHL offers packing supplies that you can purchase from their site to pack your own products easily if you’re a small business/SME. They also have time-definite import and export services for any time-sensitive and urgent packages.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | Yes |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | Yes |
DHL has a wide range of supply chain solutions for various situations available on their website as well.
TA-Q-BIN is a courier service offered by Yamato Transport that offers services such as warehousing, freight forwarding, and delivery services among others. They offer flexible options to deliver either full truckloads or even single parcels. Aside from just storage, they also offer other services such as courier and truck pick and pack for distribution, as well as air, sea, and road freight options.
| Tracking | Yes |
| Local/Domestic Deliveries | Yes |
| Business-to-Customer delivery (B2C) Delivery | Yes |
| Customer-to-Customer (C2C) Delivery | No |
| Delivery to South East Asian (SEA) Countries | Yes |
| Delivery Outside of SEA | Yes |
| Freight Services | Yes |
| Warehousing | Yes |
Choosing the Right Logistics Partner
Selecting a logistics provider isn’t just about finding a company that can move goods from one place to another—it’s about ensuring your supply chain runs smoothly, efficiently, and cost-effectively. A reliable logistics partner can improve your business operations, while a poor choice can lead to delays, damaged goods, and increased costs. Here are the key factors to consider when choosing the right logistics provider.
Cost
Cost is often one of the first things businesses consider when selecting a logistics provider. While it may be tempting to go with the cheapest option, logistics is an industry where quality and reliability matter. A low-cost provider that frequently experiences delays or damages shipments can cost your business more in the long run due to lost sales, dissatisfied customers, and supply chain disruptions. Instead, businesses should focus on cost-effectiveness—ensuring that the pricing is reasonable while still delivering high-quality service.
It’s also essential to look at hidden costs. Some logistics providers may offer an attractive base price but charge extra for fuel, handling, customs clearance, or storage. Always request a clear pricing structure to avoid unexpected fees that could inflate your logistics budget.
Speed
In today’s fast-paced world, speed matters. Customers expect fast deliveries, and businesses need to meet demand while keeping inventory moving efficiently. A logistics provider should be able to handle your required shipping speeds, whether it’s same-day deliveries, express shipping, or international freight.
When evaluating a logistics partner, ask about their average transit times and whether they offer express options. If your business frequently ships perishable goods, medical supplies, or time-sensitive products, fast and reliable shipping is even more critical.
Reliability
A logistics provider must be dependable—delivering on time, handling goods with care, and maintaining good communication throughout the process. Late shipments, lost packages, and damaged goods can all hurt your business reputation and customer satisfaction.
Additionally, it’s beneficial to partner with a logistics provider that has a contingency plan in case of unforeseen circumstances such as weather disruptions, labor strikes, or transportation breakdowns.
Service Coverage
Before choosing a logistics provider, ensure they serve the regions you operate in. A company with a limited distribution network may struggle to meet your business’s expansion needs.
Ask questions like:
- Do they have warehouses and distribution centers in key locations?
- Can they handle cross-border shipments if you need international logistics?
- Are they familiar with customs regulations and documentation for international freight?
For businesses expanding globally, working with a provider that has strong international partnerships can help streamline the supply chain and avoid common customs delays.
If you were unsure which Malaysian courier or delivery company was the best option for you, this list should make it that much easier for you to make any comparisons necessary to make the best choice.
What’s Next?
If you are looking to sell online in platforms such as Lazada and/or Shopee, we can help you set up and manage your accounts so that you won’t have to worry about the operation side of managing your online store on any of these platforms.
You can contact us and schedule a free consultation here.
Find out if we are a good fit to help grow your business today!
Disclaimer: All information was taken from the websites of the listed companies, and as such there may be a possibility that some information is missing or incorrect (Please do let us know if you spot one!)
Recent Comments